S99my Terms & Conditions – A Complete Guide for All Malaysian Users

Within these Terms & Conditions, the following words and expressions carry the meanings stated below, unless the context requires otherwise.

• "Platform" or "s99my" refers to the website https://s99my.xyz and all online entertainment services operated under it, including Sports Betting, Live Casino, slots, and poker.
• "User", "Member" or "You" refers to any individual who has registered for or is using s99my's services.
• "Account" refers to the registered user account opened on the s99my platform with a unique username and password.
• "Account Balance" refers to the amount of funds in Malaysian Ringgit (RM) held in a user's account at any given time, available for use in wagering or gameplay.
• "Bonus" refers to any credits, free cash, free bets or other incentives granted by s99my to users under the applicable promotional terms.
• "Rollover" or "Wagering Requirement" refers to the minimum wagering amount a user must complete before any bonus or bonus-related winnings can be withdrawn from their s99my account.
• "Approved Payment Method" refers to Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks) — all local Malaysian payment methods fully supported by s99my.

S99my is an entertainment platform accessible only to users who meet the following eligibility requirements.

• You must be at least 21 years old at the time of registration. s99my does not permit anyone below this age to access any service on the platform, including free-play or simulation modes.
• You must be an individual with the legal capacity to enter into a binding contract under applicable Malaysian law.
• You may not register for or use the s99my platform if you have voluntarily self-excluded or have been ordered by a court to refrain from participating in any gambling activity.
• Users whose accounts have been closed by s99my due to a terms violation are not permitted to re-register using a different identity or personal details.
• s99my reserves the right to decline a registration application or suspend any user's account without providing detailed reasons, where there are reasonable grounds to do so.

The registration process and your security responsibilities as an s99my account holder.

• Each user is only permitted to maintain one (1) active account on s99my at any one time. Holding multiple accounts is a serious violation, and all accounts involved will be subject to termination and balance forfeiture.
• Information provided during registration – full name, phone number and email address – must be accurate, truthful and up to date. s99my reserves the right to request verification documents such as a national ID to confirm your identity at any time.
• You are solely responsible for keeping your s99my account password confidential. Do not share your login credentials with anyone, including family members. s99my will not be held liable for any losses arising from negligence in safeguarding login information.
• If you suspect that your s99my account has been accessed without authorisation, contact our support team immediately via live chat or email at support@s99my.xyz to have your account frozen without delay.
• s99my reserves the right to temporarily freeze an account during a security investigation, without prior notice, if suspicious activity is detected on your account.

All financial transactions on s99my are conducted in Malaysian Ringgit (MYR) and processed through approved local payment methods.

• All deposits must come from a payment method registered in your own name. s99my does not accept third-party deposits on behalf of users.
• Accepted payment methods at s99my include Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX via Maybank2u or CIMB Clicks. No other methods are accepted.
• Withdrawals will only be processed to the same payment method used for the original deposit — this is s99my's standard anti-fraud policy.
• Withdrawal requests involving a bonus balance that has not yet met the rollover requirement will be declined until the wagering requirement is fully completed.
• s99my does not charge any processing fees for standard withdrawals. However, your bank or e-wallet provider may impose their own charges, which are beyond s99my's control.
• Any taxes or levies imposed by Malaysian authorities on winnings are solely the user's responsibility.

All bonuses and promotions offered by s99my are subject to the specific terms stated in each respective promotional offer.

• The Welcome Bonus and all other deposit bonuses at s99my are subject to the rollover requirements stated in their respective promotional terms. Standard rollover requirements range from 5x to 20x, depending on the bonus type.
• Bonuses may only be used on the game categories specified in the relevant promotion's terms. For example, a sports bonus may not be applicable to slots or Live Casino unless stated otherwise.
• Only one active bonus is permitted at a time. Users may not stack multiple bonuses simultaneously unless explicitly stated in the relevant s99my promotional terms.
• s99my reserves the right to void bonuses and any associated winnings where there are signs of bonus abuse, including systematic hedge betting, the use of multiple accounts, or strategies that are clearly designed to fulfil rollover requirements without genuine risk.
• Free bets that result in winnings will be credited as bonus funds and are subject to rollover requirements before they can be withdrawn.
• s99my reserves the right to modify, suspend, or terminate any promotion at any time with reasonable notice via the platform. s99my's decisions regarding bonus claims are final.

General rules governing all gaming and betting activities on the s99my platform.

• All bets that have been confirmed and accepted by s99my are final and cannot be voided, except under technical circumstances recognised by s99my, such as incorrect odds published as a result of a system error.
• Where incorrect odds have been published due to a technical or human error, s99my reserves the right to void or amend the affected bets and will notify all users involved.
• For Sports Betting, if a match is postponed or cancelled, s99my's bet settlement policy will follow the standard rules of the relevant governing body (BWF for badminton, FIFA for football, and so on).
• Final results declared by the official sports governing body or Live Casino studio operator are conclusive and binding. s99my is not liable for any disputed outcomes once they have been confirmed by the relevant authority.
• Minimum and maximum betting limits vary by game and bet type. Current limits are displayed in the game interface before a bet is placed, and it is the user's responsibility to review them.
• Winnings from Live Casino, slots, and poker games are credited directly to your s99my account balance upon the conclusion of each round or session. There is no delay in the crediting of standard winnings.

S99my takes a zero-tolerance approach to all forms of fraud, collusion, and unfair conduct on the platform.

• The use of automation software, bots, scripts, or any third-party tools that plan or execute bets automatically without direct human involvement is strictly prohibited on s99my.
• Collusion between players — meaning two or more users cooperating to manipulate game outcomes for mutual gain — is a serious violation that will result in the termination of all accounts involved.
• Any form of money laundering through the s99my platform is strictly prohibited. s99my complies with Malaysian anti-money laundering legislation and reserves the right to report suspicious activity to the relevant authorities.
• Systematic arbitrage betting with the clear intention of generating risk-free profit using s99my bonuses is prohibited and will result in the cancellation of the relevant bonuses and associated winnings.
• Any attempt to hack, disrupt, or manipulate s99my's technical systems — including its databases, servers, or gaming software — constitutes a criminal offence and will be reported to Malaysia's Cyber Crime police.
• Users suspected of involvement in any of the prohibited activities above will face immediate account freezing, a thorough investigation, and account termination if the violation is confirmed. Balances may be forfeited depending on the outcome of the investigation.

Procedures relating to the suspension and closure of user accounts on s99my.

• Users may close their s99my account at any time by contacting the support team via live chat or email at support@s99my.xyz. Any remaining balance after all rollover requirements have been met will be refunded within 3 business days.
• s99my reserves the right to suspend or close a user's account without prior notice if there is a breach of any term in this document, suspected fraudulent activity, or upon request by Malaysian legal authorities.
• When an account is suspended pending investigation, the user will not be able to access the platform or conduct any transactions during that period. s99my will endeavour to complete the investigation within a reasonable timeframe and notify the user of the outcome.
• Users who opt for self-exclusion through s99my's responsible gambling tools will be blocked from accessing the platform for the chosen period. Any request to lift the self-exclusion early will be carefully reviewed by the s99my team.

S99my's limitations of liability towards platform users.

• s99my provides this platform on an "as-is" basis and makes no guarantee that it will be free from technical outages, errors or communication disruptions at all times. That said, we are committed to maintaining maximum uptime.
• s99my is not liable for any financial losses incurred by users as a result of their own gaming or betting decisions. All wagers are entirely the user's personal choice.
• In the event of a technical failure during a game session that prevents the outcome from being determined, s99my will resolve the matter in accordance with its established technical policy and notify all affected users.
• s99my will not be liable for any indirect, consequential, or punitive losses arising from use of the platform, including loss of anticipated income or opportunity.

• s99my reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Notice of changes will be published on this page along with the new effective date.
• Continued use of the s99my platform after any changes take effect will be considered the user's acceptance of the revised terms.
• For material changes that significantly affect user rights, s99my will endeavour to provide at least 7 days' advance notice before the changes take effect, via the registered email address.
• It is each user's responsibility to review this Terms & Conditions page periodically to stay informed of the latest terms governing the use of the s99my platform.

• These Terms & Conditions are governed by and construed in accordance with the applicable laws of Malaysia. Any dispute arising from or in connection with the use of the s99my platform is subject to the exclusive jurisdiction of Malaysian courts.
• Before pursuing any legal action, users are encouraged to first contact the s99my support team to seek an amicable resolution through the available customer service channels.
• s99my's final decision on any dispute relating to games, bets, or bonuses is conclusive, once a thorough investigation has been conducted and all facts have been taken into account.
• If any provision of these Terms & Conditions is found to be invalid or unenforceable under Malaysian law, that provision will be reinterpreted to the minimum extent necessary to make it valid, while all remaining provisions continue in full force and effect.